Privacy Policy

Last updated: August 4, 2025

Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.alexontour.lu (the “Website”).

By using the Website, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

A. Personal Data

Information you voluntarily provide to us when you:

  • Subscribe to our newsletter (e.g. name, email address)

  • Contact us via the contact form or email

B. Usage Data

We may collect information about how you access and use the Website, such as:

  • IP address

  • Browser type

  • Pages visited

  • Time and date of visit

  • Referring site

C. Cookies and Tracking Technologies

We use cookies and similar technologies to track user activity and enhance user experience. You can choose to disable cookies through your browser settings.

2. How We Use Your Information

We use the collected data for various purposes, including:

  • To operate and maintain the Website

  • To respond to your inquiries

  • To send you newsletters (if you subscribed)

  • To improve the Website’s content and functionality

  • To monitor usage and detect/prevent technical issues

3. Legal Basis for Processing (GDPR)

If you are located in the European Economic Area (EEA), our legal basis for collecting and using your personal data depends on the type of information and context:

  • Consent (e.g. newsletter subscription)

  • Contractual necessity (e.g. contact requests)

  • Legitimate interests (e.g. analytics)

  • Legal obligation

4. Sharing Your Information

We do not sell, rent, or trade your personal data. We may share data with:

  • Service providers (e.g., newsletter platforms, analytics tools) under data processing agreements

  • Authorities, if legally required

5. Third-Party Services

Our Website may contain links to third-party websites (e.g., Instagram, YouTube, external blog platforms). We are not responsible for the privacy practices of those websites.

6. Data Retention

We retain your personal data only as long as necessary for the purposes set out in this Policy, or to comply with legal obligations.

7. Your Data Rights (GDPR & EU Residents)

You have the right to:

  • Access your personal data

  • Correct or delete your data

  • Withdraw your consent

  • Object to or restrict processing

  • Lodge a complaint with a data protection authority

To exercise any of these rights, contact us at: alexontour.lu[at]gmail.com

8. Security

We implement appropriate technical and organizational measures to protect your data. However, no method of transmission over the internet is 100% secure.

9. Children’s Privacy

Our Website is not directed to individuals under 16. We do not knowingly collect data from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be posted on this page with an updated revision date.

11. Contact Us

If you have questions about this Privacy Policy or want to exercise your rights, please contact us:

Email: alexontour.lu[at]gmail.com
Website: www.alexontour.lu